The banks and insurance companies have to bring the digital customer experience to a higher level all the times. It is key important to keep and serve customers and also because the new generations has the “here and right now” approach.
The young people cannot even imagine their lives without a mobile device; virtual reality is quite natural to them. They want to settle their banking issues just by some clicks – or even without clicking only by saying the right words. Financial institute section invites you to this digital future.
We are going to present you the Virtual Bank Man, Call Center solutions, integrated multi-channel communication and Vanda; the voice controlled and speech understanding banking assistant. The customer in 21st century does not need the bank as an institute; she/he needs only the financial services provided by them – as we always hear it.
We are going to guide our visitors to the world of Hungarian “fintech “ solutions. We are going to examine the legal and system integration challenges of the banks working with fintech.